FAQ

1.Are the custom car mats all-weather floor mats?

Yes, our mats are very flexible and made to protect your vehicle against all seasons. The mats are waterproof, very durable against snow and mud and easy to clean.

2.How do I clean the custom car mats?

Our car mats can be taken out and hosed down like a normal mat. They can also stay in and be vacuumed and wiped down if they are not too muddy.

3.Are the car mats easy to install?

Yes, it takes no more than 5 minutes to complete the installation. No special skills or tools are needed during this process.

4.Does the car mats fit manual transmission vehicles?

Yes, our custom car mats fit both manual and automatic transmission vehicles.

5.Can you accommodate different interior layouts?

Yes, we can customize the car floor mats to fit different floor layouts in the vehicle. E.g. if you have captain seats on the 2nd row. Please let us know your needs and we will add the details to your order.

6.What if I'm not happy with the fitment?

If against expectations you're not happy with the fitment of your custom car floor mats we will amend your mats and ship them out to you free of charge.

7.I can’t find my car model?

Please ask us if you don’t see your model. We have 98% of all car models from 1980-2024 on file.

8.When do you ship after I order?

We ship orders Monday–Friday. Please allow 3-5business daysprocessing time to make your custom car mats before we ship.

9.How long will it take for my order to arrive once shipped?

For customers within the United States, your order should arrive within 7-27 business days after processing via FedEx or USPS Priority Mail. We ship other international orders via EMS. Average delivery time is 10-32 business days depending on your location.